Impact Training

Change Management Success-How To Easily Get It Right

a group of managers discussing change management success

Home “Y’all talking about change management success?” asked my friend and business colleague. It’s as elusive as my last boyfriend!” She continued in response to my wide-eyed, unblinking stare. To tell the truth, we weren’t even aware that she was listening to us, so her comment took us completely by surprise. Even so, I am […]

How to Easily Differentiate Your Services In A Crowded Market

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Home Have you ever struggled to differentiate your services? I know I have. And I bet as small business service providers, we all have. When I started ITDS some 20 years ago, the thing uppermost in my mind was: Lorna Barrow, if you are going to make money, you have to find a way to differentiate your services! […]

Top 10 Proven Ways To Ignite Your Small Business Success

Home The stats on small business failure are so staggering, whichever country you choose, they undermine small business success. And whichever country entrepreneurs and business owners are doing business in, they feel the weight of the data. A big part of your problem is that the recognized and accepted reasons small business don’t succeed are many. They […]

6 Ways To Turn Small Business Failure Into Amazing Success

cover image showing the path from success to failure

Home My spirit was in turmoil and my body was feeling the stress. I had too many sleepless nights…pacing my house in straight lines and in circles… I was choosing my fingernails over steak and potatoes. You see…my latest business MISadventure was causing me all this. It was standing in line to be voted “small business failure […]

Raising money for business? 10 helpful things you need to cover

cover image for raining money for business

Home “Raising money”… You were enjoying the conversation until someone mentioned those words. But why do you get that nauseous feeling in the pit of your stomach, that sense of dread, when you hear those words? I think it’s because for the most part, you bring tremendous emotion to raising money for your business. Why? […]

Really Unlock Funding: Avoid These 11 Risky Business Plan Errors

cover image for post about business plan errors

Home Business plan errors…there seems to be no avoiding them! You see, a well-written business plan requires the writer (if it’s not you, the entrepreneur) to spend hours and hours getting inside your head. Even before they write a single word. I myself don’t like writing them. Not because I fear the dreaded “business plan […]

7 ways to Unlock More Of Your Revenue With Great Customer Service

Cover image for great customer service

Home I know You. You are a frustrated Service Provider who believes you’re offering great customer service to your clients.  Yet your clients appear to be ungrateful, demanding and cheap. They want to squeeze every last cent worth of work out of you…if you get the job at all. On any given day, they don’t know what the hell […]

The 3 Business Turnaround Secrets Your Consultant Needs to Know

Home What are the business turnaround secrets of a small business turnaround plan? Nooo…that not a trick question. And I bet you think they’re similar to big businesses with deep pockets like LEGO who “engineered a fantastic turnaround of its business.”  And I can’t say I blame you… But when I think of a “business turnaround plan” I think […]

How to Write a Mission Statement in 5 Easy, Proven Steps

Home “How to write a mission statement…?” Do you find yourself pondering this question, especially right after you read another one that makes you go: “Wha dis really bout?” I know I still do, even though I have one for my business and I have helped clients to develop many more. But even as you’re not clear about […]

How To Select Strong Core Values That Are Right For Your Business

Home Real quick now…no pondering, no guessing, no googling or reflecting…Gimme the top 7 core values which are in your values set!   Look at you! I went and made a garden salad and ate it with a bratwurst and you’re still not finished! Now, can you imagine being super successful in your business, and with your business, […]