Impact Training

How to Deliver A Winning Vote of Thanks Every time!

Home The vote of thanks…why can’t you just get it right? Recently I went to a function and I was really impressed by the speeches. Well…almost. The introduction was extremely well-delivered and presented the guest speaker as just the right person to deliver this particular speech. The guest speaker held the audience’s attention like the expert speaker she is. […]

Reach Your Goals With These 7 Unusual Time Management Strategies

Home “Time management strategies? Most of the time I’m too busy for any time management strategies!” “Time management strategies? Oh! my favourite one is: love at first sight!“ These were 2 of the answers that had me cracking up at a recent time management workshop I conducted. Serve me right for asking…right? But if you’re an […]

Change Management Success-How To Easily Get It Right

Home “Y’all talking about change management success?” asked my friend and business colleague. It’s as elusive as my last boyfriend!” She continued in response to my wide-eyed, unblinking stare. To tell the truth, we weren’t even aware that she was listening to us, so her comment took us completely by surprise. Even so, I am […]

How to Easily Differentiate Your Services In A Crowded Market

Home Have you ever struggled to differentiate your services? I know I have. And I bet as small business service providers, we all have. When I started ITDS some 20 years ago, the thing uppermost in my mind was: Lorna Barrow, if you are going to make money, you have to find a way to differentiate your services! […]

How To Really Improve Your Leadership Problem-solving Process

Home “Leadership problem-solving process?” What’s that? And why do you think I would need such a thing?” As you would expect a good consultant to, I sat quietly and listened to my potential client. You see, he had contacted me because he was trying hard to build his team. And according to him, whenever they had a problem […]

Human Resource Management: How To Be Really Good At It

Home It’s not that I don’t understand your human resource management (HRM) situation. Like most small business owners, you have limited financial resources. So I understand why you would want to focus your limited resources on activities which directly increase your income. No problem. The problem is that very often, you are not aware that […]