Impact Training

How To Finally Overcome Your Problems Meeting Deadlines

Cover image for problems meeting deadlines

Home Recently I was in a conversation about problems meeting deadlines with a group of Service Providers. I really think it should have been about problems missing deadlines because nearly everybody was frustrated that they were consistently not meeting deadlines, they themselves had set. Apparently, encouraged by my silence, someone said to me, “you very quiet…you […]

How To Reduce Employee Turnover In 8 Unusual, Affordable Ways

Image of happy staff who has escaped employee turnover

Home Employee turnover, in its simplest form, refers to the number of employees that leave you business and have to be replaced, in a given period of time. For a small business this could happen even if you have just 1 or 2 employees. Consider this in light of the popular claim that people don’t leave […]

How To Hire “Right” So You Won’t Stupidly Fire “Wrong”

image of potential hire patiently waiting to be hired right

Home Do you know what’s the second biggest problem I see among the small business owners I work with? Give up? (Tut-tut!  You give up too easily…) It’s not knowing how to hire “right”. Of course, now you want to know what’s the biggest one. Can you guess it? It’s using a bad approach to fire an employee you […]

6 Unusual Signs of Business Incompetence You Need to Know

Home Business incompetence is like a global epidemic. And like any true epidemic, while it is widespread, there are pockets of higher concentration in certain areas. Unfortunately, one of these areas of high concentration appears to be in small and medium size businesses. “Not mine!” I can hear you shout. I can even hear you pound your […]

How to Be a Winner Even When You Default On Your Business Debt

Home Defaulting on your business debt is the one thing that can make you feel like a loser. And in the worst way. I know this first hand. This particular business I started was going to be the winner. I had done the market research, wrote the super business plan and I even took my dream car for a […]

How to Deliver A Really Winning Vote of Thanks

Home The vote of thanks…why can’t you just get it right? Recently I went to a function and I was really impressed by the speeches.  Well…almost. The introduction was extremely well-delivered and presented the guest speaker as just the right person to deliver this particular speech. The guest speaker held the audience’s attention like the expert speaker she is. […]

Investing In People? How To Avoid Getting Poor Training Results

cover image for poor training results

Home I understand your frustration with poor training results…I really do. You have limited cash flow but you would love to train your staff. At the same time, you’re so afraid because you’ve been seriously burnt by poor training results before. And I agree with you, training and development for you and your team is the single greatest […]

How to Make Money With Your Business Model (includes Template)

Home What is a Business Model? No…I’m not playing 20 questions with you…I’m actually having a conversation with you and I really want you to answer… As a matter of fact, a better question for you to answer is: What’s YOUR business model? You’re not sure? And you’ve been in business how long? Well, the painful […]

7 Hidden Reasons Why You Fail So Miserably At Building Teams!

Home If you are between the ages of 15 and 70 and you have not heard how important building teams is for business, please step off the planet. Are the owner of a small business with 3 or more employees? And you haven’t spared a single thought for building teams?  then please, contact me when you have difficulty […]

New Supervisor? How to Master The Backlash That Awaits You

image of new supervisor preparing for backlash

Home Congratulations! Three months ago, you were promoted…you’re the new supervisor. And you’re proud of yourself because you worked long and hard for it and your colleagues know this. In reality as the new supervisor, you’re “an insider job” – you’ve been promoted from within and everybody knows you.   So what’s the problem? Well, you really […]