Impact Training

7 Unusual Time Management Strategies to Reach Your Goals

image of clock showing time management strategies

Home “Time management strategies? Most of the time I’m too busy for any time management strategies!” “Time management strategies? Oh! my favourite one is: love at first sight!“ These were 2 of the answers that had me cracking up at a recent time management workshop I conducted. Serve me right for asking…right? But if you’re an […]

Improve Your Public Speaking The #1 Quick, Unusual Way

image of man showing how to improve your public speaking

Home You want to improve your public speaking. And you also want a quick and easy way to do it. How do I know this? You told me. Every time I showed up – for a workshop, for a coaching session, to deliver a speech at a function. Hey…I’m not knocking you. Actually I’m glad you’re […]

Change Management Success-How To Easily Get It Right

a group of managers discussing change management success

Home “Y’all talking about change management success?” asked my friend and business colleague. It’s as elusive as my last boyfriend!” She continued in response to my wide-eyed, unblinking stare. To tell the truth, we weren’t even aware that she was listening to us, so her comment took us completely by surprise. Even so, I am […]

How to Easily Differentiate Your Services In A Crowded Market

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Home Have you ever struggled to differentiate your services? I know I have. And I bet as small business service providers, we all have. When I started ITDS some 20 years ago, the thing uppermost in my mind was: Lorna Barrow, if you are going to make money, you have to find a way to differentiate your services! […]

How To Really Improve Your Leadership Problem-solving Process

image of group of engaged in a problem-solving process

Home “Leadership problem-solving process?” What’s that? And why do you think I would need such a thing?” As you would expect a good consultant to, I sat quietly and listened to my potential client. You see, he had contacted me because he was trying hard to build his team. And according to him, whenever they had a problem […]

Human Resource Management: How To Be Really Good At It

a group of managers discussing change management success

Home It’s not that I don’t understand your human resource management (HRM) situation. Like most small business owners, you have limited financial resources. So I understand why you would want to focus your limited resources on activities which directly increase your income. No problem. The problem is that very often, you are not aware that […]

Top 10 Proven Ways To Ignite Your Small Business Success

Home The stats on small business failure are so staggering, whichever country you choose, they undermine small business success. And whichever country entrepreneurs and business owners are doing business in, they feel the weight of the data. A big part of your problem is that the recognized and accepted reasons small business don’t succeed are many. They […]

How To Use Attentive Listening To Actually Skyrocket Sales

group of workmates demonstrating attentive listening

Home Recently, at a monthly mastermind group meeting, a member asked me, “Lorna, what does it take to really, really skyrocket sales?” I let the suspense hang in the air for a couple of seconds…with all eyes focused on me. Then I replied matter-of-factedly: “attentive listening.” I could feel the “ahhmm…that’s the best you can do, bright girl?” circle […]

9 Useful Things To Remember When You Name A Business

Home When you name a business, you should think of what they say about naming a dog. I’m sure you’ve heard the expression: Give a dog a bad name and hang it! Well, as business goes, when you name a business, I say: Give a business a bad name and kill it! It seems to […]

Save Your Business: 8 Dynamic Ways To Ignite Your Entrepreneurial Spirit

Home When last did you look in the mirror and ask yourself: “Do I still have an entrepreneurial spirit?” And what was your answer? Was it something like: You’d better remind me what it is again? What is an entrepreneurial spirit? I wish I had a short simple definition for you that you could just wrap […]