Impact Training

Hiring Talent? 10 Unusual Questions to Ask For Reliable Results

Home Hiring Talent… Is it just another  Human Resources (HR) buzz word or an approach to recruiting that can benefit your small business? Is it only for big business or is it something that’s appropriate for your unique circumstances? Well, let’s dive right in and answer these questions. I will also share 10 unusual questions you can […]

Human Resource Management: How To Be Really Good At It

Home It’s not that I don’t understand your human resource management (HRM) situation. Like most small business owners, you have limited financial resources. So I understand why you would want to focus your limited resources on activities which directly increase your income. No problem. The problem is that very often, you are not aware that […]

New Employee Orientation: How to do it in 3 focused phases

Home “Mummy! You have to come over here and tell these people about new employee orientation, PLEASE!” I can still remember the agony in my younger son’s voice. He had turned up at his new vacation job, full of enthusiasm and he had been almost completely ignored. Many years have passed since my son had […]

Employee Recognition: 10 simple, budget-friendly ways to do it

Home “Employee recognition? I want to do that but I can’t afford it!” Declared my favourite client. And he’s not alone. “I can’t afford it!” seems to be the perennial lament of so many small business owners, especially if the required spending  is not for inventory or some other aspect of your operations. But there […]

How To Reduce Employee Turnover In 8 Unusual, Affordable Ways

Home Employee turnover, in its simplest form, refers to the number of employees that leave you business and have to be replaced, in a given period of time. For a small business this could happen even if you have just 1 or 2 employees. Consider this in light of the popular claim that people don’t leave […]

How To Easily Hire Right So You Won’t Stupidly Fire Wrong

Home Do you know what’s the second biggest problem I see among the small business owners I work with? Give up? (Tut-tut!  You give up too easily…) It’s failing to “hire right”. Of course, now you want to know what’s the biggest one. Can you guess it? It’s using a bad approach to fire an employee you didn’t use […]

New Supervisor? How to Master The Backlash That Awaits You

Home Congratulations! Three months ago, you were promoted…you’re the new supervisor. And you’re proud of yourself because you worked long and hard for it and your colleagues know this. In reality as the new supervisor, you’re “an insider job” – you’ve been promoted from within and everybody knows you.   So what’s the problem? Well, you really […]

The Exit Interview: How to Make It A Really Useful Process

Home The exit interview…you have heard of it, haven’t you? You haven’t? lucky you! But it is that interview that businesses, mostly big but some small ones, usually want to conduct AFTER your employee resigns from your “fabulous” job. Don’t get me wrong…I understand why you conduct them. After all, you followed all the good […]