Hiring Talent? 10 Unusual Questions to Ask For Reliable Results

Home Hiring Talent… Is it just another Human Resources (HR) buzz word or an approach to recruiting that can benefit your small business? Is it only for big business or is it something that’s appropriate for your unique circumstances? Well, let’s dive right in and answer these questions. I will also share 10 unusual questions you can […]
Human Resource Management: How To Be Really Good At It

Home It’s not that I don’t understand your human resource management (HRM) situation. Like most small business owners, you have limited financial resources. So I understand why you would want to focus your limited resources on activities which directly increase your income. No problem. The problem is that very often, you are not aware that […]
Small Budget? How To Still Get The Best Employee Training!

Home “Employee Training for my team? Did I hear you correctly? Sweetheart, I’m barely making payroll!” That was the response I got from a small businessman when I told him he needed to develop his people. And disregarding the “Sweetheart” I totally get that. You see, I know that developing your employee is not even […]
New Employee Orientation: How to do it in 3 focused phases

Home “Mummy! You have to come over here and tell these people about new employee orientation, PLEASE!” I can still remember the agony in my younger son’s voice. He had turned up at his new vacation job, full of enthusiasm and he had been almost completely ignored. Many years have passed since my son had […]
Employee Recognition: 10 simple, budget-friendly ways to do it

Home “Employee recognition? I want to do that but I can’t afford it!” Declared my favourite client. And he’s not alone. “I can’t afford it!” seems to be the perennial lament of so many small business owners, especially if the required spending is not for inventory or some other aspect of your operations. But there […]
How To Reduce Employee Turnover In 8 Unusual, Affordable Ways

Home Employee turnover, in its simplest form, refers to the number of employees that leave you business and have to be replaced, in a given period of time. For a small business this could happen even if you have just 1 or 2 employees. Consider this in light of the popular claim that people don’t leave […]
How To Hire “Right” So You Won’t Stupidly Fire “Wrong”

Home Do you know what’s the second biggest problem I see among the small business owners I work with? Give up? (Tut-tut! You give up too easily…) It’s not knowing how to hire “right”. Of course, now you want to know what’s the biggest one. Can you guess it? It’s using a bad approach to fire an employee you […]
Investing In People? How To Avoid Getting Poor Training Results

Home I understand your frustration with poor training results…I really do. You have limited cash flow but you would love to train your staff. At the same time, you’re so afraid because you’ve been seriously burnt by poor training results before. And I agree with you, training and development for you and your team is the single greatest […]
New Supervisor? How to Master The Backlash That Awaits You

Home Congratulations! Three months ago, you were promoted…you’re the new supervisor. And you’re proud of yourself because you worked long and hard for it and your colleagues know this. In reality as the new supervisor, you’re “an insider job” – you’ve been promoted from within and everybody knows you. So what’s the problem? Well, you really […]
11 Unusual Ways to Ensure Participants Engage in Training

Home When my participants, especially your employees, engage in training…I mean fully engage, I am over the moon! Not only because I love training, but also because I know when participants engage in training, they learn more, remember more and implement more. This is important to me because at Impact Training and Development Services, we strive very hard […]