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Impact Training

Newly Promoted? How to Manage Pitfalls Facing a New Supervisor

New supervisor thinking about what pitfalls might come his way

Home Just 3 months ago, Ishmael was promoted…yes, he was the  the new supervisor. He was very proud of himself because he’d worked long and hard for it and his colleagues knew this. And for a while he really thought he had their trust, respect and support. After all, he’d worked with them for more […]

Employee Engagement: How to Boost it Without a Big HR Budget

Group of mixed race employees fully engaged with information on a laptop

Home Where this “employee engagement” thing come from all of a sudden? This question, coming from the owner of a business who was becoming increasingly frustrated with the informative discussion, did not surprise me. And here’s why: He was really struggling with his “people” problems and had declared he had difficulties understanding and staying on […]

Managing Your People: 20 Key Skills To Master For Rapid Success

Group of people with female CEO conveying that she understands managing your people

Home I fully understand the problem you have placing emphasis on having some system for properly managing your people. I am also aware that’s because you believe it’s costly, and like most other small business owners, you have limited financial resources. So I can accept why you would want to focus your limited resources on […]

Hiring Talent? 10 Unusual Questions to Ask For Reliable Results

image of question mark followed by the the question about hiring talent

Home Hiring Talent… Is it just another  Human Resources (HR) buzz word or an approach to recruiting that can benefit your small business? Is it only for big business or is it something that’s appropriate for your unique circumstances? Well, let’s dive right in and answer these questions. I will also share 10 unusual questions you can […]

Small Budget? How To Still Get The Best Employee Training!

Female manager celebrating employee training on a small budget

Home “Employee Training for my team? Did I hear you correctly? Sweetheart, I’m barely making payroll!” That was the response I got from a small businessman when I told him he needed to develop his people. And disregarding the “Sweetheart” I totally get that. You see, I know that developing your employee is not even […]

Employee Recognition: 10 Simple, Budget-friendly Ways to Do It

group of employees celebrating being the recipients of employee recognition

Home “Employee recognition? I want to do that but I can’t afford it!” Declared my favourite client. And he’s not alone. “I can’t afford it!” seems to be the perennial lament of so many small business owners, especially if the required spending  is not for inventory or some other aspect of your operations. But there […]

Get Hiring Right | 11 Smart Strategies For Small Businesses

Smiling young female employee holding up hiring sign showing the business is hiring right

Home There is no getting around it…many small businesses cannot seem to be able to get hiring right. Here’s an example of how bad the situation is. At the time of writing, according to the US Small Business Administration, there were nearly 30 million small businesses in the United States employing 47.8 percent of US workers. […]

Avoid Poor Training Results: 8 Low Budget Strategies For Success

female corporate trainer engaging a trainee as a means to avoid poor training results

Home Summary: Small Business Owners are in no doubt that they need employee training to grow their small businesses. Their problem is that with their limited budgets, they are afraid of being burnt by poor training results. This post shows 8 ways to avoid those poor training results and in the process getting great outcomes […]

11 Unusual Ways to Ensure Participants Engage in Training

image of participants who are fully engaged in training

Home When my participants, especially your employees, engage in training…I mean fully engage, I am over the moon! Not only because I love training, but also because I know when participants engage in training, they learn more, remember more and implement more. This is important to me because at Impact Training and Development Services, we strive very hard […]

The Exit Interview: How to Make It A Really Useful Process

image of two men engaging in an exit interview

Home The exit interview…you have heard of it, haven’t you? You haven’t? lucky you! But it is that interview that businesses, mostly big but some small ones, usually want to conduct AFTER your employee resigns from your “fabulous” job. Don’t get me wrong…I understand why you conduct them. After all, you followed all the good […]